Planned. By Emma (ABN 76 300 797 435) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

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1. Information We Collect

We may collect personal information such as your name, email address, phone number, and event details when you:

• Submit an enquiry form

• Contact us directly via email or phone

• Engage our event planning services

 

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2. How We Use Your Information

Your information is used to:

• Respond to your enquiries

• Provide event planning services

• Communicate with you about your booking

• Improve our services and client experience

 

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3. Sharing of Information

We may share relevant information with trusted third-party suppliers (e.g. venues, florists, caterers, or photographers) as needed to plan and deliver your event. We do not sell or rent your personal information.

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4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

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5. Access and Correction

You can request access to, or correction of, the personal information we hold by contacting events@plannedbyemma.com.au.

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6. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to improve your browsing experience. These tools do not personally identify you and can be disabled in your browser settings.

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7. Complaints

If you believe your privacy has been breached, please contact us at events@plannedbyemma.com.au. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.